Linda McFarland Consulting
Bringing Together Administrative Communities
There’s only one small problem. You learn minutes before the meeting that the restaurant is closed during the lunch hour. Due to a downturn in the economy, and since there wasn’t a large crowd during lunch time, the decision was made to make the change. Yikes! No one told you about this change and the last time you were there (just a few months earlier), the restaurant was open. It never entered your mind (or your checklist) that you would need to reconfirm that the restaurant would be open during the lunch hour.
This exact scenario happened to me. With the close of the restaurant during the lunch hour, I suddenly was hit with a problem to solve immediately! As the attendees would soon arrive for what they thought was a lunch meeting, I had to pull out my magic wand and conjure up a solution with only minutes to spare.
To learn what steps I took to change a crisis situation into a successful solution, check out this story in my new book, The Wizard behind the CEO: Enchanted stories from the assistant with the magic WAND. This story is about two people who take action using collaboration, creativity, confidence, and humor.
From that experience, I learned a few lessons or what I refer to as WAND (What Assistants Need Daily). Here are some of the following strategies and tips:
Add your comments about the lessons you learned from this story or a similar situation you encountered in your career.