| Foreword | 13 |
| Acknowledgments | 15 |
| Introduction | 17 |
| Wizards Bend Things to Their Will MAY I SERVE YOU? | 19 |
| Wizards Are Held in High Standing FIRST-CLASS TREATMENT | 25 |
| Wizards Have Magical Powers COMMUNICATION MIX-UP | 29 |
| Wizards Have the Power of Observation THE GOOSE COACH | 35 |
| Wizards Recover Quickly ADVENTURES IN GERMANY | 41 |
| Wizards Have Magic Beyond the Moon and Stars HOLD THAT PLANE! | 53 |
| Gifted Wizards Have Mind-Reading Abilities MIND READER EXPECTATIONS | 59 |
| Wizards Foretell Without Apparatus INTUITION, INTERVIEWS, AND GUMPTIONS | 65 |
| Wizards Fear Few Things MAY I INTERRUPT? | 71 |
| Wizards Keep Secrets THE HAIRCUT | 75 |
| Wizards Know How and Whom to Trust ELEGANT DINING | 79 |
| Wizards Are Natural Philosophers UNDERSTANDING THE QUEEN BEE | 85 |
| Wizards Conjure Up Clever Ideas PHOTO-SHY CEO | 91 |
| Wizards Know People of Influence and High Stature IT’S ALL ABOUT WHOM YOU KNOW | 97 |
| Wizards Handle Situations with the Greatest Care LISTENING TO INSTRUCTIONS | 101 |
| Wizards Mend Things When Magic Goes Wrong “WHAT NUMBER DID YOU CALL?” | 105 |
| Wizards Lead the Way FIRE DRILL OR REAL EMERGENCY? | 109 |
| A Wizard’s Magic Requires Order WHO NEEDS AN AGENDA? | 117 |
| Wizards Make Mistakes Too MURPHY’S LAW AND THE SPECIAL VISA | 123 |
| Wizards Entice Transformation TRAVEL POINTS ANYONE? | 129 |
| Wizards Are Rarely Caught Off Guard THE CASE OF THE MISSING EMAIL | 133 |
| About the Author | 127 |